1. Information We Collect

We collect Contact Information (name, email, phone, delivery address), Order Information (event details, menus, guest counts, payments), Communication Data (messages via chat, SMS, email, phone), Usage Data (device info, IP address, browser type), and Cookies/Tracking Technologies to enhance your experience.

2. How We Use Your Information

We use your information to process catering orders and quotes, send transactional SMS messages, facilitate communication with catering businesses, improve our platform through analytics and AI, comply with legal obligations, and prevent fraud and ensure platform security.

3. SMS Messaging

When you provide your phone number, you may receive transactional SMS messages for order confirmations, delivery updates, and quote notifications. Message and data rates may apply. You may opt out at any time by replying STOP. Reply HELP for assistance.

We will never share, sell, rent, or disclose your mobile phone number to third parties for marketing purposes.

4. Information Sharing

We share information with catering businesses (to fulfill orders), service providers like Stripe and Twilio (under confidentiality agreements), and when required by law. We do not sell your personal information to third parties.

5. Data Security

We use encryption (TLS/SSL) in transit and at rest, secure access controls, regular security assessments, and restricted access on a need-to-know basis.

6. Data Retention

Order and transaction data: 7 years. Communication records: 3 years. Account information: until you request deletion. Marketing communications: until you opt out.

7. Your Rights

You may access, correct, delete, or port your personal information. California residents have CCPA rights. EEA/UK residents have GDPR rights. Contact us at admin@toozy.ai to exercise any rights.

13. Contact Us

Email: admin@toozy.ai · Toozy, Inc., 177 Plainsboro Rd, Cranbury, NJ 08512, United States. We respond within 30 days.

© 2026 Toozy, Inc. All rights reserved. Terms of Service