Frequently Asked Questions

Get quick answers about toozy.ai catering management software.

What is Toozy.ai?

Toozy.ai is an AI-powered catering management platform that automates quoting, order management, customer communication, and CRM for restaurants and catering businesses. It uses a team of 5 specialized AI agents — Customer Service, Sales, Operations, Marketing, and Analytics — to handle phone calls, emails, texts, and payments 24/7 so you never miss an order.

How much does Toozy.ai cost?

Toozy.ai offers two plans: Starter at $299/month and Professional at $599/month. Both plans include a 30-day free trial with no credit card required.

How quickly can I get started with Toozy?

Most catering businesses are fully set up in under 5 minutes. You upload your menu, connect your phone number, link your calendar, and connect your payment processor. Toozy's AI agents start handling inquiries immediately — no technical setup or training required.

Does Toozy replace my staff?

No. Toozy follows a human-in-the-loop philosophy called the 95/5 rule. The AI handles 95% of repetitive tasks like answering common questions, generating quotes, sending follow-ups, and processing payments. For the other 5% — VIP requests, unusual pricing, complex complaints — it escalates to you with full context so you make the final decision.

What integrations does Toozy support?

Toozy integrates with Stripe for payment processing, Clover and Square for POS, Google Calendar for scheduling, HubSpot for CRM, and supports SMS, WhatsApp, Facebook, and Instagram messaging. All integrations are built in and require no technical setup.

Can Toozy answer phone calls for my catering business?

Yes. Toozy's Customer Service Agent answers every incoming call 24/7 with full knowledge of your menu, pricing, and availability. It takes catering orders, answers dietary questions, schedules tastings, and transfers complex calls to you when needed. You never miss a call again — even at 2am or during a busy Saturday service.

How does Toozy handle catering quotes and proposals?

Toozy's Sales Agent dynamically generates custom quotes based on event size, menu selections, and specific requirements. Clients receive their quote in under 60 seconds and can accept and pay deposits immediately through Stripe.

Is Toozy good for small catering businesses?

Absolutely. Toozy was built by caterers who ran small operations and experienced the pain of missing calls while cooking. It is especially valuable for lean teams with no dedicated admin staff.

What makes Toozy different from other catering software like CaterZen or Caterease?

Traditional catering software gives you tools to organize your work manually — you still have to answer every call, write every quote, and send every follow-up yourself. Toozy is different because it actively does the work for you. It is the difference between a toolbox and a team.

Does Toozy work for restaurant catering departments?

Yes. Toozy is designed for restaurants that offer catering services alongside their regular dining operations, full-service caterers, corporate caterers, food trucks, and ghost kitchens handling catering orders.

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